{"id":295,"date":"2025-06-26T06:42:07","date_gmt":"2025-06-26T06:42:07","guid":{"rendered":"https:\/\/start.vn\/?p=295"},"modified":"2025-06-26T07:28:55","modified_gmt":"2025-06-26T07:28:55","slug":"luyen-phan-xa-thi-pmp-p3","status":"publish","type":"post","link":"https:\/\/start.vn\/index.php\/2025\/06\/26\/luyen-phan-xa-thi-pmp-p3\/","title":{"rendered":"Luy\u1ec7n ph\u1ea3n x\u1ea1 thi PMP (P3)"},"content":{"rendered":"\n

C\u00e1c c\u00e2u h\u1ecfi luy\u1ec7n ph\u1ea3n x\u1ea1 li\u00ean quan \u0111\u1ebfn gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t:<\/p>\n\n\n\n

    \n
  1. Luy\u1ec7n ph\u1ea3n x\u1ea1 gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t<\/strong><\/li>\n\n\n\n
  2. Hai th\u00e0nh vi\u00ean trong nh\u00f3m g\u1eb7p b\u1ea5t \u0111\u1ed3ng v\u1ec1 c\u00e1ch ti\u1ebfp c\u1eadn k\u1ef9 thu\u1eadt. b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean PM n\u00ean l\u00e0m l\u00e0 g\u00ec \u00e0 G\u1eb7p ri\u00eang t\u1eebng ng\u01b0\u1eddi \u0111\u1ec3 hi\u1ec3u nguy\u00ean nh\u00e2n xung \u0111\u1ed9t (active listening)<\/li>\n\n\n\n
  3. Nh\u00f3m d\u1ef1 \u00e1n \u0111ang tranh c\u00e3i c\u0103ng th\u1eb3ng trong cu\u1ed9c h\u1ecdp \u00e0 PM can thi\u1ec7p \u0111\u1ec3 ki\u1ec3m so\u00e1t t\u00ecnh h\u00ecnh v\u00e0 t\u1ea1o kh\u00f4ng gian t\u00f4n tr\u1ecdng \u0111\u1ec3 th\u1ea3o lu\u1eadn<\/li>\n\n\n\n
  4. Xung \u0111\u1ed9t k\u00e9o d\u00e0i \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n. C\u00e1ch x\u1eed l\u00fd ph\u00f9 h\u1ee3p nh\u1ea5t \u00e0 Facilitate 1 bu\u1ed5i h\u1ecdp \u0111\u1ec3 nh\u00f3m gi\u1ea3i quy\u1ebft d\u1ef1a tr\u00ean c\u00e1c m\u1ee5c ti\u00eau chung<\/li>\n\n\n\n
  5. Khi x\u1eed l\u00fd xung \u0111\u1ed9t, chi\u1ebfn l\u01b0\u1ee3c n\u00e0o gi\u00fap duy tr\u00ec m\u1ed1i quan h\u1ec7 t\u1ed1t v\u00e0 v\u1eabn \u0111\u1ea1t m\u1ee5c ti\u00eau \u00e0 collaboration (win-win)<\/li>\n\n\n\n
  6. Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, tr\u00e1nh xung \u0111\u1ed9t c\u00f3 th\u1ec3 l\u00e0 chi\u1ebfn l\u01b0\u1ee3c \u0111\u00fang. Khi n\u00e0o n\u00ean tr\u00e1nh xung \u0111\u1ed9t (Avoiding)\u00e0 Khi v\u1ea5n \u0111\u1ec1 nh\u1ecf, c\u1ea7n th\u00eam th\u1eddi gian \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin<\/li>\n\n\n\n
  7. Khi deadline g\u1ea7n k\u1ec1 v\u00e0 kh\u00f4ng c\u00f2n th\u1eddi gian tranh lu\u1eadn, chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p l\u00e0 \u00e0 Forcing (\u00e1p \u0111\u1ea1t t\u1ea1m th\u1eddi \u0111\u1ec3 gi\u1eef ti\u1ebfn \u0111\u1ed9, sau \u0111\u00f3 gi\u1ea3i quy\u1ebft d\u1ee9t \u0111i\u1ec3m sau)<\/li>\n\n\n\n
  8. M\u1ed9t th\u00e0nh vi\u00ean b\u1ecb c\u00f4 l\u1eadp v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c l\u1eafng nghe. B\u1ea1n n\u00ean l\u00e0m g\u00ec\u00e0 T\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi \u0111\u01b0\u1ee3c chia s\u1ebb b\u00ecnh \u0111\u1eb3ng, \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00f2a nh\u1eadp<\/li>\n\n\n\n
  9. PM nh\u1eadn ra m\u00e2u thu\u1eabn b\u1eaft ngu\u1ed3n t\u1eeb vai tr\u00f2 kh\u00f4ng r\u00f5 r\u00e0ng. H\u00e0nh \u0111\u1ed9ng ph\u00f9 h\u1ee3p? R\u00e0 so\u00e1t l\u1ea1i\u00a0 RACI ho\u1eb7c \u0111\u1ecbnh ngh\u0129a vai tr\u00f2 r\u00f5 r\u00e0ng l\u1ea1i<\/li>\n\n\n\n
  10. Khi 2 stakeholder c\u00f3 m\u1ee5c ti\u00eau m\u00e2u thu\u1eabn, h\u00e0nh \u0111\u1ed9ng t\u1ed1t nh\u1ea5t c\u1ee7a PM? G\u1eb7p t\u1eebng ng\u01b0\u1eddi \u0111\u1ec3 hi\u1ec3u m\u1ee5c ti\u00eau, sau \u0111\u00f3 th\u01b0\u01a1ng l\u01b0\u1ee3ng d\u1ef1a tr\u00ean l\u1ee3i \u00edch d\u1ef1 \u00e1n<\/li>\n\n\n\n
  11. Khi PM \u0111\u1ee9ng v\u1ec1 m\u1ed9t b\u00ean trong xung \u0111\u1ed9t, \u0111i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn \u00e0 m\u1ea5t l\u00f2ng tin, v\u00e0 t\u0103ng m\u1eabu thu\u1eabn, kh\u00f4ng \u0111\u00fang mindset c\u1ee7a PMI<\/li>\n\n\n\n
  12. Gate review l\u00e0 c\u00e1c \u0111i\u1ec3m ki\u1ec3m tra ch\u00ednh th\u1ee9c t\u1ea1i c\u00e1c giai \u0111o\u1ea1n chuy\u1ec3n ti\u1ebfp (phase gate)\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y n\u1eb1m trong c\u1ea5u tr\u00fac qu\u1ea3n tr\u1ecb (governance) c\u1ee7a 1 d\u1ef1 \u00e1n\/ ph\u00e2n h\u1ec7 l\u1edbn (\u0111\u1eb7c bi\u1ec7t c\u00e1c d\u1ef1 \u00e1n ph\u1ee9c t\u1ea1p, \u0111a qu\u1ed1c gia nh\u01b0 ERP)<\/li>\n\n\n\n
  13. Scope creep l\u00e0 hi\u1ec7n t\u01b0\u1ee3ng d\u1ef1 \u00e1n b\u1ecb m\u1edf r\u1ed9ng ngo\u00e0i ph\u1ea1m vi ban \u0111\u1ea7u \u0111\u00e3 \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 \u0111\u00e1nh gi\u00e1, ki\u1ec3m so\u00e1t ho\u1eb7c ch\u1ea5p nh\u1eadn ch\u00ednh th\u1ee9c th\u00f4ng qua quy tr\u00ecnh ki\u1ec3m so\u00e1t thay \u0111\u1ed5i (M\u1ed9t d\u1ef1 \u00e1n thi\u1ebft k\u1ebf website ban \u0111\u1ea7u ch\u1ec9 y\u00eau c\u1ea7u 5 trang. Sau \u0111\u00f3, kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u th\u00eam blog, chatbot, ch\u1ee9c n\u0103ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed \u2014 nh\u01b0ng kh\u00f4ng \u0111i\u1ec1u ch\u1ec9nh th\u00eam chi ph\u00ed hay th\u1eddi gian => scope creep x\u1ea3y ra.)<\/li>\n\n\n\n
  14. Gold plating: nh\u00f3m b\u1ed5 sung c\u00e1c t\u00ednh n\u0103ng ho\u1eb7c c\u00f4ng vi\u1ec7c v\u01b0\u1ee3t qu\u00e1 ph\u1ea1m vi ph\u00ea duy\u1ec7t kh\u00f4ng theo y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, m\u1ee5c \u0111\u00edch l\u00e0 l\u00e0m \u0111\u1eb9p ho\u1eb7c t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u1ed1t nh\u01b0ng kh\u00f4ng \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn ch\u00ednh th\u1ee9c qua quy tr\u00ecnh qu\u1ea3n l\u00fd thay \u0111\u1ed5i<\/li>\n<\/ol>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    C\u00e1c c\u00e2u h\u1ecfi luy\u1ec7n ph\u1ea3n x\u1ea1 li\u00ean quan \u0111\u1ebfn gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t:<\/p>\n","protected":false},"author":1,"featured_media":320,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[41],"tags":[],"class_list":["post-295","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pmp"],"_links":{"self":[{"href":"https:\/\/start.vn\/index.php\/wp-json\/wp\/v2\/posts\/295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/start.vn\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/start.vn\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/start.vn\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/start.vn\/index.php\/wp-json\/wp\/v2\/comments?post=295"}],"version-history":[{"count":1,"href":"https:\/\/start.vn\/index.php\/wp-json\/wp\/v2\/posts\/295\/revisions"}],"predecessor-version":[{"id":296,"href":"https:\/\/start.vn\/index.php\/wp-json\/wp\/v2\/posts\/295\/revisions\/296"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/start.vn\/index.php\/wp-json\/wp\/v2\/media\/320"}],"wp:attachment":[{"href":"https:\/\/start.vn\/index.php\/wp-json\/wp\/v2\/media?parent=295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/start.vn\/index.php\/wp-json\/wp\/v2\/categories?post=295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/start.vn\/index.php\/wp-json\/wp\/v2\/tags?post=295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}